RETURNS AND EXCHANGES

如果您因為商品缺陷需要換貨，必須在收貨後11天內提出，並提供客戶的訂單編號。未經透過WhatsApp/電子郵件的書面溝通和授權確認，UNTOUCHED UNITED將不接受任何退回商品。

If you would like an exchange due to DEFECT, it must be requested within 11 days of delivery indicated by the customer's ORDER NUMBER provided. UNTOUCHED UNITED will not accept any returned merchandise without any written communication via WhatsApp/email and authorized confirmation.

For more information, please view our Shipping & Returns policies.