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Delivery Methods

• SF Express (applicable to Mainland China, Hong Kong, Macau, Taiwan)
• In-store Pickup (available only during store hours)
• DHL International Express (applicable to other international regions)

Payment Methods

• Supports Visa, MasterCard, American Express, FPS, PayMe, Alipay, WeChat Pay, and UnionPay.
• All transactions are securely encrypted; credit card information is encrypted during transmission to ensure payment security.

Pricing and Order Policy

• Product prices may change at any time without prior notice.
• We reserve the right to refuse any order, limit purchase quantities, cancel confirmed orders, or correct billing errors without prior notice.

Out of Stock Handling

• If ordered products are out of stock, we will proactively contact customers via WhatsApp to resolve the issue and arrange refunds as appropriate.

Shipping and Product Notes

• Regular orders are expected to ship within 2-7 business days.
• Shipping times for pre-order products vary by item; please refer to the product page for details. Orders cannot be canceled after confirmation.
• Due to production or manual measurement differences, product dimensions may vary by ±1-3cm; outdoor photos may have color differences due to lighting or display variations—please refer to the white background product images for accuracy.

Customer Inquiries

• If you have any questions, please contact our online customer service: Click here (including WhatsApp and email).

Other Policies

• For detailed size exchanges, returns, and privacy policies, please visit the relevant pages.