Terms of Service
Overview
Welcome to UNTOUCHED UNITED! Terms like "we" and "our" refer to UNTOUCHED UNITED. UNTOUCHED UNITED operates this store and website, including all related information, content, features, tools, products, and services in orders, designed to provide you (the customer) with a curated shopping experience (the "Service"). UNTOUCHED UNITED is powered by Shopify technology, enabling us to provide this service to you.
The following terms and conditions and any policies referenced herein (collectively, the "Terms of Service" or "Terms") describe your rights and responsibilities when using this service.
Please read these terms of service carefully, as they contain important information about your legal rights and include disclaimers and limitations of liability.
By visiting, using our service, or interacting with it, you agree to be bound by these terms of service and our privacy policy [連結]. If you do not agree to these terms or the privacy policy, please do not use or access our service.
Article 1 - Access and Account
By agreeing to these terms of service, you represent that you are at least the legal adult age in your state or province of residence and that you consent to any minor dependents using this service on devices you own, purchase, or manage.
To use this service, including accessing or browsing our online store or purchasing any products we offer,
For products or services, you may be required to provide specific information such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide in our store is accurate, current, and complete, and that you have all rights necessary to provide such information.
You are fully responsible for ensuring the security of your account credentials and all account activities. You may not transfer, sell, assign, or authorize your account to any other person.
Article 2 - Our Products
We strive to accurately display our products and services in our online store. However, please note that product colors or appearance may differ from what is shown on your screen due to the type of device you use to access the store and your device settings and configuration.
We do not guarantee that the appearance or quality of any product or service you purchase will meet your expectations, nor that it will exactly match the descriptions or presentations in our online store.
We reserve the right to change all product descriptions at any time without notice. We also reserve the right to discontinue any product at any time and may limit the quantity of any product we supply to any person, geographic area, or jurisdiction as we see fit.
Article 3 - Orders
By submitting an order, you make an offer to purchase. UNTOUCHED UNITED reserves the right to accept or reject your order for any reason at its sole discretion. Your order is not accepted until UNTOUCHED UNITED confirms acceptance. We must receive and process your payment before accepting your order. Please review your order carefully before submitting, as UNTOUCHED UNITED may not be able to fulfill cancellation requests after acceptance. If we do not accept, modify, or cancel your order, we will attempt to notify you via the email, billing address, and/or phone number you provided at the time of order.
Products you purchase may only be returned or exchanged according to our refund policy [連結].
Your purchases are for your personal or household use only and may not be used for commercial resale or export.
Article 4 - Pricing and Billing
Prices, discounts, and promotions may change without notice. The price charged for goods or services will be the valid price at the time the order is submitted and will be listed in your order confirmation email. Unless explicitly stated otherwise, posted prices do not include taxes, shipping, handling fees, customs duties, or import fees.
Prices posted in our online store may differ from those offered in physical stores, other online stores, or stores operated by third parties. We may occasionally offer service promotions that affect pricing, which are governed by separate terms and conditions outside these terms. In case of conflict between promotional terms and these terms, the promotional terms shall prevail.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made in our store. You agree to promptly update your account and other information, including your email address, credit card number, and expiration date, so we can complete your transactions and contact you as needed.
You represent and warrant that (i) the credit card information you provide is true, accurate, and complete, (ii) you are fully authorized to use the credit card for purchases, (iii) charges incurred will be paid by your credit card company, and (iv) you will pay the charges you incur at the published prices, including shipping, handling fees, and all applicable taxes (if any).
Article 5 - Shipping and Delivery
We are not responsible for shipping and delivery delays. All delivery times are estimates and cannot be guaranteed. We are not liable for delays caused by carriers, customs processing, or events beyond our control. Once we transfer the goods to the carrier, ownership and risk of loss pass to you.
Article 6 - Intellectual Property Rights
Our services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, videos, audio, and their design, selection, and arrangement, are owned by UNTOUCHED UNITED, its affiliates, or licensors and are protected by U.S. and foreign patent, copyright, and other intellectual property laws.
These terms only allow you to use the service for personal, non-commercial purposes. Without our prior written consent, you may not reproduce, distribute, modify, create derivative works, publicly display, publicly perform, republish, download, store, or transmit any material from this service. Except as explicitly stated herein, nothing in these terms grants or should be interpreted as granting you any license or other rights to use any patents, trademarks, copyrights, or other intellectual property of UNTOUCHED UNITED, Shopify, or any third party. Unauthorized use of this service may violate federal and state intellectual property laws. UNTOUCHED UNITED reserves all rights not expressly granted in these terms.
The name, logo, product and service names, designs, and slogans of UNTOUCHED UNITED are trademarks of UNTOUCHED UNITED or its affiliates or licensors. You may not use such trademarks without prior written permission from UNTOUCHED UNITED. The name, logo, product and service names, designs, and slogans of Shopify are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans in this service are trademarks of their respective owners.
Article 7 - Optional Tools
As part of this service, you may gain access to customer tools provided by third parties. We neither monitor these tools nor exercise any control or intervention over them.
You acknowledge and agree that we provide access to such tools on an "as is" and "as available" basis, without any warranties, representations, or conditions of any kind, and without any endorsement. We are not responsible for any liability arising from or related to your use of optional third-party tools.
You use the optional tools provided through this website entirely at your own risk and discretion, and you should ensure that you are familiar with and agree to the terms provided by the relevant third-party suppliers of these tools.
We may also offer new features through the Service in the future (including new tools and resources). Such new features shall also be considered part of the Service and subject to these Service Terms.
Article 8 - Third-Party Links
The Service may contain data and hyperlinks to websites provided or operated by third parties (including any embedded third-party features). We do not review or evaluate the content or accuracy of any third-party data or websites you choose to access. If you decide to leave the Service to access such data or third-party websites, you do so at your own risk.
We are not responsible for any damages or losses resulting from your access to any third-party websites or your purchase or use of any goods, services, resources, or content on any third-party websites. Before conducting any transactions, please carefully review the third party's policies and practices and ensure you fully understand the relevant terms. Complaints, claims, concerns, or issues regarding third-party goods and services should be directed to the third party.
Article 9 - Relationship with Shopify
[給商家的備註：本條準確說明 Shopify 與您商店的關係，請勿移除或修改。]
UNTOUCHED UNITED is supported by Shopify technology, enabling us to provide services to you. However, any sales and purchases you make in our store are directly with UNTOUCHED UNITED. By using the Service, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and UNTOUCHED UNITED, including any injury, damage, or loss arising from the purchase of goods and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with UNTOUCHED UNITED.
Article 10 - Privacy Policy
All personal information we collect through the Service is governed by our Privacy Policy (please see here [連結]), and certain personal information may also be subject to Shopify's Privacy Policy (please see here). By using the Service, you acknowledge that you have read this Privacy Policy.
Because the Service is hosted by Shopify, Shopify collects and processes personal information about your access and use of the Service to provide and improve the Service. Information you submit to the Service will be transmitted to Shopify and third parties (which may be located outside your country or region) and shared with them to provide the Service to you. Please see our Privacy Policy [連結] to learn more about how we, Shopify, and our partners use your personal information.
Article 11 - Feedback
By submitting, uploading, posting, emailing, or otherwise transmitting any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any media for any purpose (including commercial use). For example, we may use the rights granted under this license to operate, provide, evaluate, enhance, improve, and promote the Service and to fulfill our obligations and exercise our rights under these Service Terms.
You also represent and warrant that: (i) you own all rights to the feedback and all necessary rights; (ii) you have disclosed any compensation or rewards received for submitting feedback; and (iii) your feedback complies with these terms. We have no obligation now or in the future to (1) keep your feedback confidential; (2) pay you for your feedback; or (3) respond to your feedback.
We may, at our sole discretion (but are not obligated to), monitor, edit, or remove feedback that we consider illegal, offensive, threatening, defamatory, slanderous, pornographic, obscene, or otherwise objectionable or in violation of any party's intellectual property rights or these Service Terms.
You agree that your feedback must not infringe on any third party's rights, including copyrights, trademarks, privacy rights, personality rights, or other personal or proprietary rights. You also agree that your feedback must not contain defamatory or other illegal, abusive, or obscene content, nor any computer viruses or other malicious software that could in any way affect the operation of the Service or any related websites. You must not use a false email address, impersonate others, or otherwise mislead us or third-party feedback sources. You are solely responsible for any feedback you provide and its accuracy. We are not responsible for any feedback posted by you or any third party.
Article 12 - Errors, Inaccuracies, and Omissions
Information in the Service may occasionally contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping fees, delivery times, and availability. If any information is inaccurate, we reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders at any time without prior notice (including after you have submitted an order).
Article 13 - Prohibited Uses
You may only access and use the Service for lawful purposes. You may not access or use the Service for: (a) any illegal or malicious purpose; (b) violating any international, federal, provincial, or state laws, regulations, rules, or local ordinances; (c) infringing or violating our intellectual property rights or those of others; (d) harassing, abusing, insulting, harming, defaming, disparaging, intimidating, or injuring any of our employees or any other person; (e) transmitting false or misleading information; (f) sending, intentionally receiving, uploading, downloading, using, or reusing any data that does not comply with these terms; (g) transmitting or facilitating the sending of any advertising or promotional materials, including any "spam," "chain letters," "junk mail," or any other similar solicitation; (h) impersonating or attempting to impersonate any other person or entity; or (i) engaging in any other conduct that restricts or inhibits anyone's use or enjoyment of the Service, or that we determine may harm UNTOUCHED UNITED, Shopify, or users of the Service or expose them to liability.
Additionally, you agree not to: (a) upload or transmit viruses or any other malicious code that may affect the functionality or operation of the Service; (b) reproduce, copy, plagiarize, extract, sell, resell, or exploit any part of the Service; (c) collect or track others' personal information; (d) spam, phish, hijack URLs, or conduct impersonation fraud attacks on the Service; (e) use any robots, spiders, crawlers, data mining tools, automated devices or programs, AI tools (such as agent-based AI), or access the Service by automated or manual means; or (f) interfere with, bypass, or circumvent any security or authorization features, robot exclusion headers, or other measures we use to restrict access to the Service. If we determine that you violate any part of these terms, we reserve the right to suspend, disable, or terminate your account at any time without notice.
Article 14 - Agents
14.1 If you use, allow, enable, or facilitate the deployment of agents to access, use, or interact with any part of the Service, this section applies (hereinafter referred to as the "Agent Terms"). An "agent" refers to any software or service that acts on behalf of an individual or entity, or takes autonomous or semi-autonomous actions under their direction, without requiring direct supervision to act on behalf of the individual or use the individual's device.
14.2 No agent may access, use, or interact with the service unless it always identifies itself and strictly complies with the requirements of Section 14.4 below. Additionally, if we request that an agent avoid accessing, using, or interacting with any service, no agent may access, use, or interact with that service.
14.3 We may restrict (including through technical measures) whether and how any agent accesses, uses, and interacts with the service.
14.4 Agents must: (i) indicate that requests come from an agent in all HTTP/HTTPS requests by including the following in the user agent string of the request: "Agent/[agent name]"; (ii) not conceal or obscure the fact that all access, use, or interactions come from an agent, for example by (a) mimicking human behavior and interaction patterns, or (b) completing or bypassing CAPTCHAs or measures designed to distinguish computer use from human use; (iii) respond truthfully to any questions or prompts seeking to determine whether interactions come from a human or a computer; (iv) not circumvent or otherwise avoid any measures designed to block, restrict, modify, or control whether and how agents access, use, or interact with the service.
Article 15 - Termination
We may terminate this agreement or your access to the service (or any part thereof) at any time at our sole discretion without notice, and you remain responsible for all payments due up to and including the termination date.
The following provisions shall survive termination: intellectual property rights, feedback, termination, disclaimers, limitation of liability, indemnification, severability, waiver; entire agreement, assignment, governing law, privacy policy, and any provisions that by their nature should survive termination.
Article 16 - Disclaimer
Information displayed or provided in or through the service is for general reference only. We do not guarantee the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We are not responsible for any liability arising from your or any other visitor's reliance on such information or anyone who may become aware of its content.
Except as expressly stated by UNTOUCHED UNITED, the service and all goods provided through the service are provided "as is" and "as available" without any express or implied representations, warranties, or conditions, including but not limited to implied warranties or conditions of merchantability, fitness for a particular purpose, durability, ownership, and non-infringement. We do not guarantee, represent, or warrant that your use of the service will be uninterrupted, timely, secure, or error-free. Some jurisdictions do not allow the exclusion of implied or other warranties, so the above disclaimers may not apply to you.
Article 17 - Limitation of Liability
To the maximum extent permitted by law, UNTOUCHED UNITED, our partners, directors, executives, employees, affiliates, agents, contractors, service providers or licensors, and Shopify and its affiliates and their personnel, shall not be liable for any claims arising from your use of any service or goods purchased through the service, or any other claims related to your use of the service or any goods, including but not limited to any errors or omissions in any content, or any losses, damages, or injuries of any kind resulting from the use of the service or content (or goods) provided through the service, whether direct, indirect, incidental, punitive, special, or consequential damages, including but not limited to lost profits, lost revenue, lost savings, data loss, replacement costs, or any similar damages, whether based on contract, tort (including negligence), strict liability, or other causes, even if advised of the possibility of such damages.
Article 18 - Indemnification
You agree to indemnify, defend, and hold harmless UNTOUCHED UNITED, Shopify and their affiliates, partners, executives, directors, employees, agents, contractors, licensors, and service providers from and against any losses, damages, liabilities, or claims (including reasonable attorney fees) arising from or related to: (1) your violation of these Terms of Service or incorporated documents; (2) your violation of any law or infringement of third-party rights; or (3) your access to and use of the service.
We will notify you of any claims requiring indemnification, but failure to notify in a timely manner will not relieve you of your obligations unless you suffer significant harm as a result. We control the defense and settlement of such claims (including choosing lawyers), at your expense, but without your consent (which shall not be unreasonably withheld), we will not settle any claim requiring you to assume non-monetary obligations. You must cooperate in the defense of indemnification claims, including providing relevant documents.
Article 19 - Severability
If any provision of these Terms of Service is found to be illegal, invalid, or unenforceable, that provision shall be enforced to the maximum extent permitted by applicable law; the unenforceable part shall be severed from these Terms of Service, and such determination shall not affect the validity and enforceability of the remaining provisions.
Article 20 - Waiver; Entire Agreement
Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service, along with any policies or operational rules we publish on this website or related to the service, constitute the entire agreement and understanding between you and us and govern your use of the service, superseding any prior or contemporaneous oral or written agreements, communications, and proposals (including any previous versions of these Terms of Service).
Any ambiguity in the interpretation of these Terms of Service shall not be construed against the drafter.
Article 21 - Assignment
You may not assign, transfer, or delegate any rights or obligations under this agreement or these terms without our prior written consent; any attempt to do so is void. We may assign, transfer, or delegate these terms and our rights and obligations without notice or consent.
Article 22 - Governing Law
These Terms of Service and any separate agreements we enter into with you to provide the service shall be governed by and construed in accordance with the federal and state or regional courts of the jurisdiction where UNTOUCHED UNITED headquarters are located. You and UNTOUCHED UNITED agree that these courts have jurisdiction and personal jurisdiction.
Article 23 - Headings
The headings used in this agreement are for convenience only and shall not limit or otherwise affect these terms.
Section 24 - Changes to Terms of Service
You can review the current version of these Terms of Service at any time on this page.
We reserve the right to update, change, or replace any part of these Terms of Service at our sole discretion. Updates and changes will be posted on our website. It is your responsibility to regularly check our website for changes. We will notify you of any significant changes to these terms in accordance with applicable law, and such changes will take effect on the date specified in the notice. If you continue to use or access the service after any changes to these Terms of Service are posted, you accept those changes.
Article 25 - Contact Information
If you have any questions about these Terms of Service, please send an email to info@untouchedunited.com
Our contact information is published as follows:
UNTOUCHED UNITED LIMITED
info@untouchedunited.com
+852-95122234