Hong Kong SAR
Shipping Rates:
Orders under HK$800: HK$30 delivery fee.
Orders HK$800 and above: Free shipping.
Estimated Delivery Time: 1-2 working days after dispatch.
All local shipments are handled via SF Express for fast and reliable service.
Macao SAR, Taiwan, China, Malaysia, Thailand
Shipping Rates:
Orders under HK$800: HK$50 delivery fee.
Orders HK$800 and above: Free shipping.
Japan, Singapore, South Korea
Shipping Rates:
Orders under HK$1,500: HK$300 delivery fee.
Orders HK$1,500 and above: Free shipping.
Other Overseas Regions (incl. Canada, UK, USA)
Shipping Rates:
Orders under HK$3,000: HK$1,000 delivery fee.
Orders HK$3,000 and above: Free shipping.
All orders are dispatched within 2-4 working days after confirmation (excluding Saturdays, Sundays and Hong Kong public holidays). During promotions or peak seasons, some orders may be delayed.
All international orders are shipped via SF Express. Import duties and taxes (if any) are the responsibility of the recipient.
Delivery Methods
- SF Express (applicable to Mainland China, Hong Kong, Macau, Taiwan)
- In-store Pickup (available only during store hours)
- DHL International Express (applicable to other international regions)
Payment Methods
- Supports Visa, MasterCard, American Express, FPS, PayMe, Alipay, WeChat Pay, and UnionPay.
- All transactions are securely encrypted; credit card information is encrypted during transmission to ensure payment security.
Pricing and Order Policy
- Product prices may change at any time without prior notice.
- We reserve the right to refuse any order, limit purchase quantities, cancel confirmed orders, or correct billing errors without prior notice.
Out of Stock Handling
- If ordered products are out of stock, we will proactively contact customers via WhatsApp to resolve the issue and arrange refunds as appropriate.
Shipping and Product Notes
- Regular orders are expected to ship within 2-7 business days.
- Shipping times for pre-order products vary by item; please refer to the product page for details. Orders cannot be canceled after confirmation.
- Due to production or manual measurement differences, product dimensions may vary by ±1-3cm; outdoor photos may have color differences due to lighting or display variations—please refer to the white background product images for accuracy.
Customer Inquiries
- If you have any questions, please contact our online customer service: Click here (including WhatsApp and email).
Other Policies
- For detailed size exchanges, returns, and privacy policies, please visit the relevant pages.
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